Our Brussel's office is open from Monday to Friday from 9:00 am to 4:00 pm (By appointment only) - London by appointment only

Shipping policy

 

SHIPPING

 

We deliver with a minimum shipping and insurance charge in Belgium and United Kingdoms for all your orders above 500 euros. However, a special rated charge for secured and insured shipping for any made to measure or orders above 500 euros will be applied. This charge will vary depending on where you are located. Overseas countries do have higher rates.

The package will be insured and require signature confirmation upon delivery.

Please ensure to use an address that will have someone available to sign during mail delivery times. If providing a business address, please include the name of this one. 

 

Countries we deliver to:

United Kingdom

Denmark

Greece

Austria

Estonia

Latvia

Belgium

Finland

Hungary

Bulgaria

France

Ireland

Cyprus

Germany

Italy

Czech Republic

Gibraltar

Liechtenstein

Lithuania

Luxembourg

Netherlands

Malta

Norway

Poland

Portugal

Spain

Portugal

Switzerland

USA Canada

 

We are not held responsible for any delays or fees charged by customs/duties in your country. The buyer is responsible for any additional taxes, duties or brokerage fees.

Most made-to-measure pieces and unique creations can take between 4 and 8 weeks to be shipped after confirmation of the project. Made-to-measure pieces will be personally delivered in Belgium and in London. (COVID 19 measures might temporarily affect this service) 

Turn around times for ready to ship items take between 1 and 2 weeks to arrive, except around festive time when it can take slightly longer.

Please contact us if you need a faster delivery.